Reservation Service
A Sound After-sales Service Management System Equipped with a 24/7 After-sales Service Team

Jiexun has established an exclusive after-sales service network covering more than 50 regions in 34 provinces across China. Meanwhile, Jiexun is also rapidly promoting the establishment of its overseas service system, exploring an international service team training system, and promoting a convenient localized service model. Combined with a real-time online network service center system, it can respond promptly to meet customers' multi needs.

Service Commitments
01
Jiexun customers enjoy company software upgrade service.
02
From the completion of installation and commissioning of Jiexun Optoelectronic products, there is a one-year free warranty under normal circumstances (excluding wearing parts).
03
24/7 Service Hotline
04
For customers in the Chinese region who are within 500 kilometers radius of our company or office, after-sales service personnel will arrive within 24 hours (except holiday). If it is beyond 500 kilometers, after-sales service personnel will arrive within 48 hours (except holiday), except for force majeure factors.
05
For customers outside of China, we are responsible for providing training for technical personnel and providing technical support 24/7.